Do you know that how you behave and present yourself can be the differentiator in whether your brand becomes a successful business that's celebrated, or scorned and obscured? Your business is what you make it. That’s why you
should never go to your place of business, or face a client without looking fabulous. Besides
wearing the business attire, the jewellery and the makeup, which shows your personality,
project a polished and sweat appearance by displaying the behaviour people can
perceive as good business manners.
What happens to the time when you run into an angry situation during
business transactions, should you still be “on” good business manners?
Yes!
Sometimes, you’d differ in opinion over matters with some of your
clients.
When a situation becomes conflicting while conducting business, force
yourself not become quite emotional.
During a business operation, if differences raise a situation to an
emotional level or lower it with a customer or someone you just come across,
rather than putting forward argument and counter-argument, and causing the
situation to intensify into conflict, politely smile and reframe the conversation that’s building tension to something that’s more comprehensible to
the other person.
Remember, you’re conducting business? Nothing should tarnish your
professional image, or prevent you from building a deeper emotional connection
with your existing or potential customers.
Always wear excellent business manners like a glamorous appearance. Others
will notice and find you as likeable as possible to do business with.
If you want more help with building your professional image and the process of
business conversation, be sure to sign up for a phone, email or Zoom consultation. Contact drsetiquetteconsulting@gmail.com. Looking forward to helping you!
Warmly,
Damilola Ogunremi
Etiquette, Image and Business Coach.
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