Little manners, as you
can see in the picture can always get you what you want. As a customer, your
approach can sometimes make the difference in the quality of service you
receive from a customer service agent even in unconventional occasions.
Occasionally or most
times we feel because we are owed a service, we then speak down to the customer
attendant who eventually would deliver this service. I think we must realize
that we are indeed speaking to a human being who's got emotions and not some
automated voice recorder. An Empathic request will receive an Empathic answer;
remember iron sharpeneth iron.
Use polite approach in
your transactions even though the popular catch phrase says customer is king!
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