Have you
ever walked away from a meeting, pitch, or introduction knowing something went
wrong—but you couldn’t quite place it?
You
introduced yourself confidently.
You explained what you do.
You even mentioned your service early, hoping to sound clear and professional.
Yet
within the first minute, the prospect mentally checked out.
They
didn’t object.
They didn’t interrupt.
They simply… shut down.
This is
one of the most painful experiences professionals face—and it happens far more
often than most people realise.
The First 60 Seconds That Decide Everything
Here’s
the common sequence:
You sit
down.
You state your name, company, and title.
Within 60 seconds, you’re already explaining your service.
And
suddenly, the energy changes.
The
prospect feels:
- Pressured
- Defensive
- Uninterested
Not
because your service lacks value.
Not because they don’t need help.
But
because your approach triggered resistance.
The Mistake Most Professionals Don’t See
Many
professionals believe selling is about explaining what they do clearly.
In
reality, people don’t buy services.
They buy:
- Relief
- Progress
- Confidence
- Results
- Ease
- Peace of mind
When you
lead with what you do instead of what changes for them, you force
prospects to protect themselves instead of leaning in.
A pitch-first
introduction silently says:
“Prepare
to be sold to.”
And when
people feel sold to, they pull back.
Why Prospects Become Defensive So Quickly
Human
psychology is simple here.
The
moment a prospect senses:
- A sales agenda
- Pressure to decide
- A pitch before relevance
Their
brain switches to defence mode.
They stop
listening deeply.
They stop asking questions.
They start conserving emotional energy.
This isn’t rejection—it’s self-protection.
What to Do Instead (Immediately)
If you
want prospects to stay engaged, curious, and open, make this shift:
❌ Stop introducing yourself with
your job title
✅ Start with the outcome you help
people achieve
Instead
of:
“I’m a
consultant who provides XYZ services…”
Try:
“I help
professionals stop losing opportunities because of how they show up in critical
moments.”
This does
three things instantly:
- It canters their problem,
not your role
- It communicates value before
credentials
- It invites curiosity instead
of resistance
Now the
prospect leans forward and thinks:
“How
exactly do you do that?”
Selling Without Chasing: The Real Skill
Effective
professionals don’t push harder.
They
position better.
When your
introduction leads with value:
- Prospects ask questions
- Conversations feel natural
- Trust forms early
- Selling feels effortless
You’re no
longer chasing interest—you’re attracting it.
The Chapter That Changes This Forever
This
exact shift is broken down step by step in Mastering Professional Etiquette.
One
chapter in particular shows you how to:
- Flip introductions from
pressure to curiosity
- Lead conversations without
sounding salesy
- Build trust before
mentioning services
- Sell without forcing,
persuading, or convincing
The book
teaches value-based professional behaviour—the kind that builds trust,
loyalty, and long-term credibility across every touchpoint.
If Prospects Keep Shutting Down…
You don’t
need:
- Better persuasion
- Louder confidence
- More aggressive selling
You need better
positioning.
When
people understand the value you unlock in their lives, buying becomes a natural
next step.
👉 Get Mastering Professional Etiquette today and learn how professionals sell without chasing—by leading with value, not pressure.
💼 Corporate Bulk Orders (Hardcover Edition)
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📱 WhatsApp: 0817 076 8650
to secure your company’s order today and build a workforce that performs—and represents your brand—with grace and professionalism.
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